FAQ's

Everything you need to know about the event, shipping, returns, and more. Still can't find what you're looking for? Contact us.

The Event

Is the festival novice friendly?

Heck yeah! Sunlight Mountain Resort has terrain for all ability levels - All levels are welcome to this location and Sunlight has rental equipment.

Will there be skills clinics?

Nope! This is purely for playing around with new & old friends on skis & snowboards.

Does anyone ever join the festival solo?

Hell yeah, they do! Sometimes that’s the best way to meet new friends :) We want you there!

Are non-binary & trans folks welcome?

Absolutely. All women and femme folk over the age of 21 are welcome to join the festival.

Can my dog come to the festival or campground?

We love dogs, but due to the insanity that would ensue, we ask that you leave your pups at home.

What if it snows or the weather is crummy?

The festival will go on as scheduled and we will practice being hardcore.

What's included in the VIP ticket?

Your event ticket gets you full access to Sunlight’s Mountain and the entire Boot Tan Festival. This includes after-hour lifts to bring us up to a private part of the mountain where we will take our collective naked party lap (hello to another world record!) Explore 15+ local artist vendors and music in the afternoon/evening. Camping / Concert pass included! Some of our awesome sponsors will even be slanging free swag! Plus, you get the chance to make new friends who love to shred, which is priceless if you ask us.

What is camping like?

This is WINTER camping. It’s cold, it’s diehard, and it’s fun! Come prepared. Sleeping in your Subaru? You’ll need a 0-degree bag & plenty of warm clothes. Vans & campers are highly encouraged.

What do I need to bring with me?

Make sure that you have all of your ski/board gear (rentals are available), water, snacks, and anything else that you would bring on a normal day at a ski resort!

Returns

I received my order, may I exchange it for something different?

Unfortunately, we can't offer exchanges, unless the wrong item was shipped to you. If this does happen please email me and we can send you a prepaid return label.

Can I return my item if I don't like it?

We can't accept returns at this time. As a small business, returns take a big toll because they are expensive to make happen.

Shipping

I made an error when typing my address - can you correct it?

If you see any discrepancies with your order, just send us an email ASAP! We normally respond within within 2 business days, so we can get everything corrected before your order ships.

When will my order ship?

Orders can take up to 7 days to ship. Thank you for your patience!